Shock Service
Cavitation
Most shocks have a recommended 200-hour service interval to keep them performing at their best. Every time your shock compresses, small amounts of friction wear on the shaft and its seals. Over time, this wear allows air to mix into the damper oil, causing cavitation—tiny bubbles forming in the oil.
When cavitation occurs, your shock loses damping performance, feels rough, and external adjustments have little effect. A full rebuild restores performance by replacing all seals, refilling with fresh oil, and charging the IFP or bladder with Nitrogen to help prevent cavitation and ensure consistent performance.
Complete Rebuild
All of our rebuilds are performed with original factory parts and seals. We replace the damper oil with the factory-recommended oil, as even when a shock isn’t showing signs of cavitation, repeated cycling generates heat that breaks down the oil and degrades performance over time. We also charge the IFP or bladder with Nitrogen to help prevent cavitation and ensure consistent, reliable performance.
It’s also far more economical to rebuild a shock than replace it. In fact, a properly rebuilt shock often performs better than an aftermarket replacement, since the shock originally spec’d by your bike’s manufacturer is usually custom-tuned for that bike’s geometry. An aftermarket shock would require re-valving to achieve the same level of performance.
In addition to stocking a full range of parts for all current Fox and RockShox models, we are a factory-authorized service center and dealer for Vorsprung and MRP.
Custom Tuning
During a complete damper rebuild, we can also re-valve your shock for a custom tune—dialed specifically to your bike, weight, and riding style—for a small additional cost.
This process involves changing the compression and rebound shim stacks (valves). By adjusting the stiffness of these shim stacks, we alter the resistance the damper oil encounters, effectively fine-tuning how your shock performs to give you smoother, more controlled suspension tailored to you.
Testing
Not sure if your shock needs a complete rebuild or just an air can service? We test every shock on our dyno as soon as it arrives. This allows us to diagnose many issues before opening the damper.
After a rebuild, we run the shock on the dyno again to verify the function of all external adjusters. Every rebuild also includes a detailed service report with photos and test videos, documenting any internal wear or issues—so you can make informed decisions about your next service interval.